Privacy Policy

Effective Date: 05.08.2025

 

 

 

Roxa Trading Enterprises (Pty) Ltd respects your privacy and is committed to safeguarding the personal information you provide when engaging with our services through www.roxatrading.com. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and digital platforms.

 

Information We Collect

 

We may collect and process the following types of personal and business data:

 

• Identification details: such as your name, email address, and contact number
• Company information: including registration details and business name
• Service interactions: such as inquiries, contact forms, and email communication
• Website usage: including IP address, browser type, and visit behavior via cookies and analytics

 

How We Use Your Information

 

Your information may be used for the following purposes:

 

• To provide business services and respond to service requests
• To maintain client records and support operations
• To fulfill legal and statutory obligations
• To optimize user experience and improve website performance

 

Roxa Trading does not sell, lease, or trade your personal data under any circumstances.

 

Data Protection & Security

 

We take the security of your data seriously and implement the following safeguards:

 

• Secure Socket Layer (SSL) encryption for data transmission
• Restricted system access and password protections
• Regular monitoring, data integrity checks, and system updates

 

International Data Transfers

 

Where data is stored or processed outside of Namibia (e.g., via third-party cloud services), we ensure compliance with international standards and implement appropriate safeguards to protect your privacy.

 

 

 

 

 

 

 

Cookies Policy

 

Our website uses cookies to:

 

• Recognize returning visitors
• Track usage trends and page preferences
• Compile anonymized statistics to enhance site functionality

 

You may control cookie settings via your browser. Note that disabling cookies might impact certain website features.

 

 

Third-Party Disclosure

 

Personal data may be disclosed only when:

 

• Required by law or court order
• Requested by statutory or regulatory bodies
• Necessary for service delivery through trusted partners under confidentiality agreements

 

 

Data Retention

 

We retain your personal data only as long as required:

 

• To fulfill the purposes outlined above
• To meet legal or regulatory obligations
• Or as otherwise permitted by law

 

 

Your Rights Under Namibian Law

 

You have the right to:

 

• Request access to the data we hold about you
• Update or correct inaccurate personal information
• Withdraw consent for optional data processing
• File a complaint with Namibia’s Data Protection Authority (once operational)

 

To exercise these rights, please contact us using the details below.

 

Contact Us

 

For questions about this policy or our data practices, reach out to:

 

Roxa Trading Enterprises (Pty) Ltd

351 Sam Nujoma Drive, Klein Windhoek

Windhoek, Namibia

 

+264 81 635 7077

info@roxatrading.com